it support typing on keyboard

Technical Support is critical to every business.

We can assist you in all matters IT including:

  • Supply of new computers and peripherals

  • Anti-Malware, Anti-Spam, Firewalls & other protection

  • Data backup strategies

  • Voice & Data Integration

  • Power protection

  • System repairs & upgrades

  • Branch to Branch networking

  • We provide both onsite support and remote assistance

Protect your data assets:

And Minimise your unscheduled downtime.

In your technology driven world, one of your most valuable business assets is your data.

Data loss could cripple your business. Hackers, Ransomware and Malware can isolate you from your precious data. Fire, theft, human error, natural disasters or malicious staff can destroy your data.

Full protection should be a multilayered process including (but not limited to):

  • Data backups both local and off-site

  • Firewalling

  • Anti-Malware (inc Anti-Virus) protection

  • Backup power with automated shutdown

  • Staff training and awareness

  • External monitoring

Please contact us for a free consultation.

Check out our articles on Backup Planning & Monitoring and MS 365 Automatic Backups.

Long Term Support:

At Triad, we have been providing our customers with tailored services for over 30 years. Contact us for a list of references.

Supply of quality products:

We wont always offer you the cheapest product. Our recommendations are based on time proven brands with great after market support.

At Triad we source quality products from both local and interstate wholesalers. And each wholesaler is backed by their own team of technical support staff that we can draw down from when needed.

These steps ensure that we not only supply the goods, but we also provide great backup for the goods!

Our Zen Blend of Support:

The methods needed to maintain a customer and their computer infrastructure can change monthly, and sometimes even more frequently.

This means IT departments can get highly focused on technicalities and lose focus on the core business, its people.

At Triad we maintain a balance between leading-edge technologies and the personal knowledge of our customers, and their staff and their core business functions.

We fondly term this balance as our Boutique IT Service, and as testament, we have proudly associated ourselves with many long term clients.

Customer Testimonials can be found here